Quality

ISO 9001:2015 certified

A certificate is a statement that the way we work is audited, documented and repeatable — not a claim we make about ourselves. Here is what sits behind it.

Certification

Audited by the Zambia Bureau of Standards

ICZ holds ISO 9001:2015 certification for its quality management system. The standard governs how work is specified, controlled, checked and corrected — from the moment you approve a specification to the moment the delivery reaches you.

For a buyer, certification means three practical things. The specification you agree is a controlled document, not a conversation. The checks on your product are performed to a written instruction and recorded. And when something goes wrong, there is a defined route to find out why and stop it happening again.

Certificate number, issue date and validity are published here once ICZ supplies the certificate document.

Plate 02qc bench

The box compression tester with a carton under load, and the QC record sheet in the same frame.

Box compression testing on site, recorded against the job

Certificate

ISO 9001:2015

Certification detail
StandardISO 9001:2015
Certification bodyZambia Bureau of Standards (ZABS)
ScopeManufacture of corrugated cartons, trays and paperboard packaging

On-site testing

What we measure, and why it matters to you

Every test below is carried out here, on your job, and recorded against it. This is what each result tells you about the box you are buying.

Box compression (BCT)

Tells you how high the box can be stacked before the one at the bottom gives way.

Bursting strength

The board's resistance to a concentrated impact — a dropped case or a corner knock.

Grammage (GSM)

Confirms the board you are paying for is the board you received.

COBB water absorption

Predicts how the box behaves in cold chain, humidity and damp storage.

Dimensional inspection

A box that is 3 mm out will not run on an automated line.

Print inspection

The print is the customer's brand. It has to match, run to run.

Board quality inspection

Catches a board fault before it becomes a thousand faulty boxes.

Glue quality inspection

A box that opens at the joint has failed, however good the board is.

The quality system

How control is actually exercised

Testing is the visible part. The system around it is what makes the result repeatable.

Your specification is a controlled document

What you approve is what the job is made to. It is recorded, and it does not drift between the first order and the tenth.

Tested before it is released

Board and finished cartons are tested against your specification. The results belong to your job, not to a general file.

Failures are held, not shipped

Product that does not meet the specification is stopped here. You find out from us, before it reaches your line.

A certificate of analysis per delivery

On request, each consignment can be delivered with a certificate stating the product, the specification and the results for that run.

Materials checked on arrival

Paper is checked against specification before it is used, so a supplier's problem does not become your problem.

Audited, not self-declared

The system behind all of this is certified to ISO 9001:2015 and audited by the Zambia Bureau of Standards.

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Tests performed on site

9001:2015

Standard certified to

Per delivery

Certificate of analysis available